The Most Complete AI Receptionist for Med Spas
From natural voice conversations to instant SMS follow-ups, Eva handles the complexity so you can focus on patient care.
Natural Voice AI
Eva speaks with a warm, professional voice that puts patients at ease from the first hello.
- Powered by OpenAI Realtime API for natural, human-like conversations
- Handles interruptions gracefully with dual-speed voice activity detection
- Persona enforcement ensures Eva always represents your brand consistently
- Supports common medical spa FAQs, pricing inquiries, and provider information
Can you book me for a facial next Friday?
Absolutely. I have an opening at 2:00 PM. Shall I book that for you?
Deterministic Appointment Booking
100% reliable booking execution means every qualified caller gets an appointment—guaranteed.
- Preemptive availability checking before AI generates responses
- Automatic booking execution when patient details are complete
- No AI hesitation or retry loops—instant confirmation every time
- Seamless integration with Google Calendar and Boulevard scheduling
Today
Tuesday, Oct 24
Staff Meeting
Existing booking
Consultation
Existing booking
Botox – Sarah J.
Booked by Eva
Facial – Mark R.
Booked by Eva
Laser – Emily K.
Booked by Eva
Omnichannel Communications
Manage voice calls, SMS, and email in one unified customer timeline.
- Single conversation view across all communication channels
- Multi-message threading for SMS and email conversations
- Cross-channel AI satisfaction scoring for complete patient insights
- Automatic context preservation when patients switch channels
Incoming Call
Patient asks about Botox availability for next Tuesday. Eva qualifies and books the slot.
SMS Confirmation
Hi Sarah, your appointment for Botox is confirmed for Tue, Oct 24 at 2:00 PM. Reply C to confirm.
Patient Reply
C
Prep Instructions Sent
Pre-treatment instructions: Please avoid alcohol and blood thinners 24h before your appointment...
AI-Powered Analytics
Get actionable insights with GPT-4 powered sentiment analysis and satisfaction scoring.
- Real-time satisfaction scoring (0-10 scale) for every conversation
- Sentiment analysis detects frustration, confusion, or satisfaction
- Daily, weekly, and monthly metrics aggregation
- Identify trends and optimize your patient experience
Avg. Customer Satisfaction
vs. previous period
Enterprise Security & Compliance
Built for healthcare with HIPAA compliance and enterprise-grade security.
- HIPAA compliance package with Business Associate Agreement (BAA)
- End-to-end encrypted data storage and transmission
- Detailed audit logs for all patient interactions
- 99.8% uptime SLA with redundant infrastructure
Ready to Transform Your Front Desk?
Schedule a personalized walkthrough to see how Eva books deterministically, handles follow-ups, and keeps your patients delighted 24/7.
Prefer to email?
hello@getevaai.com